FAQ

Shipment dates & wait times

All mails are sent from Singapore during the first week of each month.

Joined between 1-31 October? Your first mailer will be November's edition shipped out on 7 October. Please allow up to 5 business days for Singapore delivery and up to 21 business days for international delivery after shipment.

Mailing Schedule:
September: Sent on 7 September
October: Sent on 7 October
November: Scheduled to send on 7 November

Cancellation of subscription

Cancel your subscription anytime using the Customer Portal [here] 

 

When will I be billed?

You will be billed on the same day of each month you initially subscribed.

 

Mailer arrived damaged?

If your mailer arrived damaged, please email me at thetimetravellingnook@gmail.com with your name and photos of the item(s). My usual email response time is 1-3 business days.